Privacy Policy

Golden Books Group takes great care of all the information you give us however given, and how it is used and stored. WE DO NOT SHARE YOUR INFORMATION WITH ANY OTHER COMPANY and do not intend to do so in the foreseeable future. We use a secure dedicated server and a powerful firewall to ensure maximum privacy regarding your communications.

If at any stage we did join or share services with another established reputable company, this would be posted here immediately prior for the fullest disclosure possible. We DO NOT STORE sensitive INFORMATION in any case.

We are extremely proud to be an independent company, and that we do not share your information. We fully appreciate the trust you place in us and our site security reflects this. By visiting Golden Books Group, you are accepting the practices described in this Privacy Notice.


What general information about Customers do we store?

General and benign information, (not payment details unless requested by you) e.g. preferred products, shipping preferences, wants lists etc. General information from all the other customers is also used in the same way to refine our service in general and make it appropriate to demand, but also it can allow us to quickly tailor a service to suit a regular client when asked to do so; e.g. perhaps to find or research an item or subject or author or antique, or provide a bespoke library collection etc. This benign general routine information greatly assists us in continually improving our service to you.

We emphasise again that we do not share information with any other company. If you do ever receive any information that concerns you whether from ourselves or persons purporting to be ourselves ? please do not hesitate to contact us in order that we may be of assistance in correcting the matter. However we cannot be held responsible for the consequences or actions of such outside companies unrelated to ourselves.

We Do Not store credit card details or sensitive information. These are taken afresh on each transaction. Information gathered includes:-

Any information you enter on our Web site or give us in any other way, we receive and store onto a secure server behind a solid firewall and these are not Shared with anyone else. You can choose to give as much or as little information as you wish but for online payments a certain amount of information is unavoidable and necessary, though this is not stored beyond payment period. Certain helpful features are only operational with your online input which will allow you to take advantage of many of these features. We use the information that you provide for such purposes as responding appropriately to your requests, customizing features for you, improving our service, and generally communicating with you.


Do you use Cookies?

Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as Golden Books Group Easy Click purchasing, Highlights of New Acquisitions, personalized Golden Books Group welcome pages, and storage of your items in the Shopping Cart as you shop.
On the Help portion of your browsers toolbar you will see how to prevent your browser from accepting new cookies, and also how to have the browser alert you when you receive a fresh cookie, and also how to disable cookies altogether. However, our benign cookies do allow you to take full advantage of some of Golden Books Group most favoured features, and we think you might be glad you left them switched on. Our few cookies are only operational as a facilitating method whilst you are on the site and do not attach to you in any other way. Your privacy is secure.

Does Golden Books Group share the information with other companies?

Once again, no. As we have said before we are proud to be fully independent and do not therefore share information about our customers with others. Your payments are however processed online through world renowned outside agencies such as Worldpay and Paypal for your added security and these companies operate independently secure systems for this purpose for which they are responsible.